The contents of the box included warranty information. There was no user manual which could have provided information on the items above and would answer many of the frustrations voiced by reviewers here. Overall, I feel this flat iron is a great value. I hope Xtava plans to make a 1" infrared flat iron. That is a product I would be very interested in!
“Infrared is so beneficial being that the wavelengths are longer and can penetrate deeper into the cuticle heating the hair from the inside out, keeping your hair's own natural moisture, leaving the hair smooth (and) shiny and keeping it extremely healthy, versus other conventional styling tools that actually pull moisture out of the hair, leaving the hair dry, brittle, dull and damaged,” said hair expert and stylist Gina Rivera.

If you have trouble remembering to unplug your flat iron before heading out, you’ll appreciate the Chi Air’s one-hour automatic shutoff. Since people have preferences regarding auto shutoff this wasn’t a criteria for us, but our testers thought it was helpful. One tester said she often leaves her flat iron on in the morning and invested in a timed switch to make sure it’s off. So if you’re forgetful when it comes to turning off your tools, then auto shutoff might be an important feature for you.


One of the biggest problems you will face when using a heated hair styling tool is overheating. We’ve all been there: you’re casually straightening your hair when a particularly funny scene comes up on the show you have playing in the background. After a solid minute or two of laughter, you realize (in utter horror!) that your poor hair has been sandwiched in between a couple of hot plates the entire time.

This flat iron is amazing! I have natural curly hair, and I live where it's humid a good majority of the year. This flat iron is good enough to keep my hair straight for a few days. That's with using products like hairspray, dry shampoo etc. I've been using this for about a month, 3-4 days a week, and haven't noticed any heat damage. That's always a plus. I'd say this was a good buy!


An upgrade from their since discontinued Eclipse Styler, you won't be tempted to heat this flatiron up to 450 degrees, because the temperature dial is always stuck on one number: 365 (the ideal heat to mold hair without frying it, according to the scientists at GHD). Underneath each of those 365-degree plates are three fancy sensors that measure the density of the hair in the iron so that it can maintain consistent heat regardless of the chunk of hair you grab. The result? Silky, shiny hair with zero frizz.
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